Available for daily, advertised desk hours at the Guest Services Desk to answer questions and provide assistance to non-English-speaking guests. Find it here! Visit the Career Advice Hub to see tips on interviewing and resume writing. Career Designer. Note that certain functionality that these third parties make available may be impacted if you do not accept these cookies. s Ug9qQiM' ? R/ x {@9@PW9S^F.%OK/tus!iSI/G ^C9 0HzS,@= +zP~cjokG1 Provides all services of the Guest Services desk; including, but not limited to: tracing missing luggage, baby-sitting arrangements, cash services, safety deposit box service, lost and found service, printing and issuing of guest Sea Pass cards, and broadcasting ships announcements. Drives profitable growth using a strong analytical and fact-based approach to support sales, marketing and revenue management strategies and alignment. The estimated total pay for a Senior Guest Services Officer at Royal Caribbean Group is $3,872 per month. When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Royal Caribbean Cruises, Ltd. 11 years Guest services officer Jun 2012 - Present10 years 3 months Working as a guest service officer I was responsible for 'Delivering the WOW' while. /Producer ( Q t 5 . Harnesses the power of the enterprise to garner corporate wide support and alignment to achieve commercial objectives. /Type /XObject Your cookie preferences will be stored in your browsers local storage. Silversea Cruises is the leading ultra-luxury and expedition cruise lineacclaimed for both its all-inclusive lifestyle offering and its global destination portfolio. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Erinnere dich an mich >> Copyright 2022 Grabjobs Pte.Ltd. Guest Relations Officer. Looking for a particular position? Silverseas guests travel deep into over 900 destinations across all seven continents, enjoying a curated selection of immersive experiences in the worlds most remarkable places. Hong Kong. Monday - Friday 8:30am to 4:30pm. Strategy development and the ability to communicate the strategy. As a Guest Relations Officer, you will be responsible to manage our Front Desk Department and deliver amazing customer service to our clients. endobj 7 days ago Guest Services Officer (Customer Service) - 4679 new The Supreme HR Advisory - Singapore $2,000 - $2,000 per month Your expertise in customs and immigration guidelines makes it possible for our ship to smoothly sail in and out of ports. Ability to operate basic office equipment, including telephones, computers and copy machines. $4%&'()*56789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz ? Career Designer is coming soon! Brand sites . Copyright 2021 Royal Caribbean Group. The Guest Services Desk is the heart of every cruise ship operation. Royal Caribbean Group salary trends based on salaries posted anonymously by Royal Caribbean Group employees. "careerSiteCompanyId" is used to send the request to the correct data center, "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor, "Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another. /ca 1.0 This leader will identify, design, and implement process improvement interventions to maximize organizational effectiveness and efficiency to drive performance and deliver an exceptional experience. Sign in to save Guest Service Officer for Royal Caribbean International at V.Group. 3) You can unsubscribe from these emails at any time. Thorough training in medical aspect provided. Get email updates for new Guest Service Officer jobs in London, England, United Kingdom. Additionally, you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve website's performance, as well as cookies used to display content tailored to your interests. Position Description Hiring Requirements: Minimum one-year experience in a customer contact position within the hotel field or related industry. /CA 1.0 Customer Service Analyst jobs . Must work closely with the Food and Beverage department with final numbers and all event details. Still need help? Product, branding, and sales & service experience required, years senior management experience in positions of increasing responsibility and demonstrated results, Strong motivation and inspirational leadership skills, Extensive distribution system sales and call center management experience, Exceptional interpersonal, communication and listening skills. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Jason Cruz Customer Service . You have already created a job alert with same filters. Tracks and measures new business trends and adjusts business model to accommodate. The VP Global Guest Services will lead a best in class integrated, modern and sophisticated customer experience where associates are empowered and fully engaged. Based on 1 salaries posted anonymously by Royal Caribbean Group Guest Services Officer employees in Westmount. Click the link in the email we sent to to verify your email address and activate your job alert. Enhances department and company reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments. Your job seeking activity is only visible to you. Administrative Officer jobs 13,343 open jobs Benefits Assistant jobs 13,158 open jobs Commercial Agent jobs 12,809 open jobs Inside Sales Consultant jobs 11,183 open jobs . - Key Responsibilities: First point of rnal customers. m>!i+ `CZc 4;/Ot;ylZIvep }7P>stGUtupNO'k;~Szq'NzPz #RVM 9S}? Q By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Manager, Human Resource & Administration. V.Group London, England, United Kingdom. Location: Walsall, Birmingham. While the Guest Service Officer resume will be the most well-known part of the Guest Service Officer job application, but, do consider the Guest Service Officer cover letter equally important for landing a . Employees will be required to perform other job-related duties assigned by their supervisor or management. Full-time, temporary, and part-time jobs. confirming travel arrangements, taking messages) Address customer complaints and escalate to Guest Relations Manager when needed. It's the job of the professionals at the Guest Services Desk to . Based on 1 salaries posted anonymously by Royal Caribbean Group Guest Services Officer employees in Laval. Responsibilities include (but are not limited to): - Always 'Looking the Part' the Guest Services Officer plays a key role in being the first impression for the brand and our guests for guests. Stateroom Attendant for Royal Caribbean International. Customer Service Officer Adecco 3.7 Rockhampton QLD +1 location $29.39 an hour Temp to perm + 1 Monday to Friday The successful candidate will have prior administration experience (2 years) or a customer service background. 8. The Guest Services Officer will be responsible for Delivering the Wow while demonstrating exemplary problem resolution skills to our guests at all times. Want to receive job alerts for similar jobs? All Rights Reserved. Process orders, prepare correspondences and fulfill customer inquiries to ensure customer satisfaction. /BitsPerComponent 8 /CreationDate (D:20220425214920+03'00') 2 0 obj Free, fast and easy way find Guest services officer jobs of 797.000+ current vacancies in USA and abroad. The estimated base pay is $3,603 per month. Ability to communicate tactfully with guests, department heads and shipboard. The main language spoken onboard is English. Providing front desk services to guests. 5 0 obj Record information in the logbook daily. 1 2 . Anticipate guest needs and build rapport with customers. Ensures a global perspective is central in all strategies in order to support market growth opportunities. Geben Sie Ihre E-Mail-Adresse ein und wir senden Ihnen per E-Mail einen Link zum Zurcksetzen des Passworts. How to get through to an operator: Completion of high school or basic education equivalency preferred. ; DWT / GRT: 9000; We're looking for an Engine Fitter for Royal . Kategorie: Gsteservice/Rezeption Jobs. Model statesmanship and represent the company at various industry events. Creates a global guest/partner centric environment with a deep knowledge of both. Average salaries for Royal Caribbean Group Guest Services Officer: $29,329. This feature will help you take charge of your RCL career by outlining your potential options. We have included guest services agent job description templates that you can modify and use. In Guest Services people usually start out as Guest Services Associates and receive one month training at an onboard college but because there is only one Groups Coordinator per ship, we receive on the job training from the people we are taking over from. /SMask /None>> Job responsibilities Prepare a proper list after gathering the arrival and check-in information of all the guests. Ensure compliance with health and quality standards. The Guest Services Officer will be responsible for 'Delivering the Wow' while demonstrating exemplary problem resolution skills to our guests at all times. Convenient location, 5 min walk from Mongkok MTR. Proven customer service skills to interact appropriately with guests in a considerate, Professional and positive manner by showing concern and listening actively. The leader will work closely with IT, marketing, sales, legal, compliance and contact center operation leaders to achieve well defined business goals. Select your brand and explore our open jobs on land or at sea. ; We are looking for Guest Services Officer.The Guest Services Officer will be responsible for 'Delivering the Wow' while . Sie knnen sich hierfr nicht mehr bewerben. Please try again later or contact customer support. GrabJobs o portal de empregos n1 de Portugal, conectando voc a milhares de empregos rpidamente! Royal Learning Group Limited. You should be patient as you will act as a point of contact between our clients and staff. Guest Services Officer at Royal Caribbean Cruises Ltd. Maurice. Click here to login to MyRCLHome! Atendimento ao Cliente / Hotelaria, Periodo Integral Royal Caribbean offers a lot of fantastic opportunities. . /Filter /DCTDecode Mong Kok. Actively listens and extends assistance in order to resolve all guest issues and concerns. Sign in to create your job alert for Guest Service Officer jobs in London, England, United Kingdom. Type: 12 month FTC. Focuses on continuous coaching, training and improvement of the wide and diverse team. . Apply for Cruise ship jobs. Minimum one-year experience in a customer contact position within the hotel field or related industry. Bell Cornwall Recruitment currently have an exciting opportunity for an experienced Customer Service Officer to join a well established Property Firm based in Walsall, Birmingham. Recommends and liaises with IT to ensure constant and consistent improvement of reservation tools and systems. Gehalt: to be discussed. View details and apply for this Guest Services Officer job in Asia with Royal Caribbean Cruises Ltd on CatererGlobal. 5) - Greets all guests immediately with a friendly and sincere welcome. As I mentioned earlier, the duration of the contract is about 5.5 months, and you are paid each month in the contract. 1 1 . Search shoreside careers. Scroll down below to view similar jobs . Senior Guest Services Officer / Guest Services Officer . endobj /SA true Position is responsible for delivering and orchestrating the strategy and operations for Silverseas Worldwide Call/Contact Centers for trade and direct channels, to ensure all guest service/experience metrics are achieved and to help drive corporate yield and EBITDA objectives. Salary increases as you go higher in position. Competitive salary. Processing guest payments. /Pages 3 0 R Mail. Experience in the steel industry is not required. This team is responsible for providing consistent personalized service to our guests with the ultimate goal of achieving total guest satisfaction. Search and apply for the latest Guest services officer jobs. You have successfully created a new job alert. Average salary for Royal Caribbean Group Guest Services Officer in Laval: CA$29,329. Referrals increase your chances of interviewing at V.Group by 2x. Guest Services Officer ( Job Number: RCI101614GSO ) Description Combine your experience and sense of adventure by joining our exciting team of employees working onboard our ships at sea. Awesome video! Among the most comfortable and spacious ships at sea, each of the cruise lines ships enjoys an atmosphere of elegance, conviviality, and whispered luxury. The estimated total pay for a Guest Services Officer at Royal Caribbean Group is $3,948 per month. However, on our Culturally Enriching Cruises, like those departing from Mainland China, Mandarin may be used more frequen. Salary: 20,000 - 24,000. Employees will be required to perform other job-related duties assigned by their supervisor or management. % Guest Service Officer new RedDoorz - Kallang $1,800 - $2,300 per month We are looking for reliable and service-minded individuals to join our Guest Service Team where we strive to provide high-quality service. 1,?1YV3|7;~^G) Ut=99_*|c%Is }WO~GONk[28y qS0 8'}.p>o U;_s# NC87 } Qj5_p9>rA=3 }iS>`413=]'d~T98s>An2~qA T+\U. Contact Us Get support by Phone or Email 866-562-7625 Email Your Questions Have your CV written by a professional CV Writer who specialises in writing CVs for candidates looking for cruise ship jobs. The Guest Services Officer is responsible for 'Delivering the Wow' while demonstrating exemplary problem resolution skills to our guests at all times. Royal Caribbean International is a global brand with sailings all around the world. Manages, fosters and strengthens corporate relationships to achieve teamwork and collaboration. Excellent understanding of leading-edge industry initiatives and ability to lead cross functional teams in the implementation of those initiatives, Financial acumen and the ability to manage very significant revenue and distribution costs. Description: Career snapshot: Provides all services of the Guest Relations Desk including, but not limited, lost luggage, stateroom changes, lost and found services, printing and issuing guest cruise cards, and broadcasting announcements. s \ T?q/ ]7#uG@G^ip/H# B0t^-R{/axpdgy'27 ~ _ AJ=howF\0y _/ N|8H'N @@.|6rg x They must answer guest questions, resolve passenger complaints and provide front desk services. We are on the lookout for an experienced Guest Administration Officer to join our productive team at Royal Caribbean Group in No estrangeiro. To write an effective guest services agent job description, begin by listing detailed duties, responsibilities and expectations. The JGRO is ultimately responsible for interacting in a professional manner at all times when in guest contact whether at the Guest Relations Desk or on the switchboard. Front desk services include registering guest credit cards, processing account payments, and exchanging currencies. Thank you #sintmaarten #barbados #aruba #curaao and #goodmorningamerica! Senior Guest Services Officer. /Type /Catalog All rights reserved. It is. Guest Service Officer / Assistant (Medical industry) The Specialists Surgery and Endoscopy Centre. See description. 7. We use the Apply with LinkedIn feature to allow you to apply for jobs using your LinkedIn profile. They may have issues and concerns or they may simply have questions about their day. Tickets and closing of guest accounts. Job Application Wizard. Job Opportunities. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Because we respect your right to privacy, you can choose not to allow some types of cookies. Encontre os melhores jobs in Portugal, inscreva-se em apenas um clique e ache um emprego hoje! Guest Services Officer at Royal Caribbean Cruises Ltd. Port-Louis, Maurice 10 relations. We use cookies to offer you the best possible website experience. Job ID: 7190; Rank: Purser; Employment Type: Permanent; Joining Date: Mar 1, 2022; Type of Vessel: Passenger Ship; Engine Details: Wartsila 12V46; DWT / GRT: . /Title () 2d ago. Maintaining a high level of professional appearance and demeanor at all times. Bring your CV to life Customer Service Officer Duties and Responsibilities Answer phone, email, and face-to-face customer enquiries Direct customers to online resources Create and maintain reports on customer interactions Attend weekly team meetings Update customer records in our system, including notes about conversations and outcomes To be a successful member of this team, a candidate should have a passion for service, a pleasant and energetic demeanor, and previous experience in a customer contact . You can deactivate or delete job alerts by clicking the button below. You can also receive alerts via instant message. The estimated base pay is $3,258 per month. Proven customer service skills to interact appropriately with guests in a considerate, Professional and positive manner by showing concern and listening actively. [/Pattern /DeviceRGB] sdsQ WK@ (zw]o09a='<6q  `NOQsGdw~/O Average Salary: $1,000 to $2,500 per month 2nd Crew Cook. << Your experience of the site and the services we are able to offer may be impacted if you do not accept all cookies. Posted 9 days ago. 1 0 obj Company Benefits: Excellent benefits Need to contact Royal Caribbean? Start your new career right now! We'd be happy to have you sail with us if you have shipboard experience as a Guest Services Officer or a similar shipboard administrative position, and can effectively deal with internal and external guests with diplomacy, patience, and tact. Job ID: 5232; Rank: Fitter Mechanic; Employment Type: Permanent; Joining Date: Apr 1, 2022; Type of Vessel: Passenger Ship; Engine Details: . Michael, First Officer - England. Handle guest enquiries, requests or other services up to the standards and ensure guest satisfaction. Guest Service Officer for Royal Caribbean International. Job email alerts. Please enter a Name and Password so you can update your Job Alerts in the future. Keen focus on continuous improvement and challenging the status quo to influence teams to improve the client experience in the most cost-effective manner. Onboard, the global cruise line has debuted countless industry "firsts . Monitor and uphold all guest service standards and safety and health regulations. Collect zip codes from front gate Infogenesis to establish demographics. endobj /ColorSpace /DeviceRGB Provides the leadership and coaching to develop staff in the Silversea office locations and also in a remote work from home environment, in multiple languages and in the following areas/departments: Reservations Sales and Service (Direct & Trade), Groups (Direct & Trade), Customer Service, Loyalty Services, Accessible Services, Guest Information, Guest Communication, Operations & Analytics Support, Training & Quality Assurance, Call Center Operations & Workforce Management. You will also meet with port agents and customs and immigration officials at all ports of call to get clearance for crew members and guests to go ashore. /Length 8 0 R << C q" /AIS false {o Ud x+s>Ac?9;?/ K Actively listens and extends assistance in order to resolve all guest issues and concerns. Dieser Kreuzfahrtschiff Job ist nicht mehr aktuell. Customer Service and Operations Associate, Customer Service Associate (Bilingual German) - Hybrid, Customer Service Associate (Bilingual French) - Hybrid. Average salary for Royal Caribbean Group Guest Services Officer in Westmount: $29,329. Customer Service Representative Job description Representative, Cruise (Customer Service) Great vacations begin with great employees! 5 day work per week, Sunday and PH off. You have reached your maximum number of active job alerts. Like any big hotel, guests visit Guest Services for assistance and information about things happening during their cruise. Respond to any customer requests for information or services. Opting out of LinkedIn cookies will disable your ability to use Apply with LinkedIn. Create and accurately maintain all electronic records. 12,216 jobs Administrative Officer- Customer Services The Home Office 3.8 England 22,400 - 26,400 a year Permanent + 2 Monday to Friday Hiring multiple candidates Help to deliver outstanding customer service at the heart of the Home Office.*. Job Functions. Guest Service Officer (Former Employee) - USA and Europe - March 9, 2021 good for singles, not ideal if you are in couple or with kids, because you will be far away from home more than 5 months //good experience of traveling, you can take the advantage to travel with the shore excursions // Pros all meals accommodations included Cons doctor onboard Posted 19 days ago Customer Service/Administration Officer new These cookies serve ads that are relevant to your interests. Verified employers. Arbeitgeber: Job Cruise Ship. /Creator ( w k h t m l t o p d f 0 . The role of Junior Guest Relations Officer (JGRO) centers around effective and consistent communication made available for all guests in order to ensure total guest satisfaction. Assists at embarkation, disembarkation and port talks, as well as being present during these times to assist non-English-speaking guests where necessary. These cookies are required to use this website and can't be turned off. >> Follow us on Facebook Find us on Glassdoor. . Customer Service Officer. Employees to resolve problems and negotiate resolutions. Learn about Royal Caribbean group culture, salaries, benefits, work-life balance, management, job security, and more. 7 0 obj Customer Service Officer. Responsibilities for guest services representative. Guest Service Officer for Royal Caribbean International. Y HOSPITALITY. Urgent cruise ship vacancies 2022. << Ability to grasp/learn complex concepts quickly and independently. Be the first to receive the latest Admin Full-Time Jobs in Portugal. Corporate Guest Relations 1050 Caribbean Way Miami, FL 33132. << Combine your experience and sense of adventure by joining our exciting team of employees in Miramar, Florida. %&'()*456789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz Turismo e Hospitalidade, Upgrade to Premium to view the number of applicants for this Job, Upgrade to Premium to start a conversation with Royal Caribbean Group. This job is no longer accepting applications. Tourism Enhancement Fund. Perform Front Office operations including reservations,. You've exceeded the maximum chat count with employer for this month. Other Job Titles: Commis 2 (Royal Caribbean, Celebrity Cruises) Job Description: Assists other Cooks as directed. . /Width 625 endobj Delivering mail and messages. Inscrivez-vous pour entrer en relation Royal Caribbean Cruises Ltd. Signaler ce profil Activit Live aboard #CelebrityMillennium with Good Morning America! Administering check-ins and check-outs. Thank you for your patience! Administrao / Operaes, Periodo Integral w !1AQaq"2B #3Rbr Royal Caribbean Cruises Ltd. is pleased to offer a Coordinating with bell service and staff management. Sales, CS & Business Devpt. /Height 155 Other Job Titles: Commis 2 Crew (Royal Caribbean, Celebrity Cruises) You will prepare arrival and departure manifests, sailing letters, and other relevant information and send them to immigration officials and shoreside personnel. Performs other duties as required. Offer assistance with certain tasks (e.g. A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor. Job Description: Guest Services Officer's goal is to provide guest satisfaction.

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